*COVID-19 UPDATE ~
Due to the current situation with Covid-19 we are offering free shipping on all online orders plus we'll waive our No Refund policy so not only can you get one free exchange but you can return your hat for a full refund if you decide it isn't right for you
**Refund requests must be made by emailing email@example.com within 48 hours of receiving your hat and are only valid for orders placed between 4pm Monday 16th March and 5pm on the last day of level 4 lockdown (TBC)
We strongly recommend measuring your head before making your purchase but if your hat arrives and it's still not quite the right size you can send it back for one complimentary exchange.
Simple, hassle free exchanges because life is for adventure not admin.
Exchanges must be returned in the original packaging within 30 days of purchasing.
You have the option to exchange for another size or for a store credit.
Just email firstname.lastname@example.org with your order number and a brief message letting us know which size you would like to exchange for or whether you would like a store credit and we'll do the rest.
Changed your mind?
We will happily exchange your hat for a store credit if you have changed your mind. Change of mind returns must be made within 7 days of purchasing.
Returns are at your expense and must be returned in the original packaging and condition. Please email email@example.com with your order number and the reason for your return.
In the unlikely event you have received a faulty item an exchange or full refund will be provided. Refund requests must be made within 30 days of purchasing. Requests made outside the 30 day period will be accepted at MATB discretion and are not guaranteed.
Email firstname.lastname@example.org with your order number and a brief message letting us know what the fault is and whether you would like a full refund, store credit or exchange. Please also include clear images that show the fault.
**SALE & OUTLET ITEMS** cannot be returned or exchanged so please choose carefully when buying on sale or in our outlet store.
*Me and the brave reserves the right to change or amend this policy at any time